Want to cancel my plan and don't be charge anymore

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Yo Adobe
I canceled my plan few months ago and you are still charging me!!! 1st---how do I cancel again? 2nd, How do I get refunded since I canceled my plan?
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Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html