TS2756 Hi i just tald that golan telecom in israel cant provide hotspot on iphone 4 becuse you ( apple ) didnt give them premision to the IOS 7.1 is it true?

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Hi please help i put the details i need in APN under HOTSPOT and it didnt save it; when i calld my celular compney (i use) they say "apple didnt allow us to provide thise yet on IOS 7.1" is it true? i use thise all the time and now i cant ; there is any fix for that? or is it true you dont allow then to provide it?
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A) You're not talking to Apple.
B) No, it's not true. They can't do it because they either won't or don't know how.
There is a very simple solution.  Switch to one of the 4 supported carriers there, all of which offer that feature.
http://support.apple.com/kb/ht1937