Transfer number from post-paid to pre-paid.

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After many hours spent with many different verizon people, i finally managed to switch my postpaid plan with a broken phone to a prepaid plan with a functional phone without changing my phone number. however, in order to complete the transaction, the associate deleted my postpaid account and began the prepaid account as if i was a new customer. this means that i have lost all of my contacts which were backed up through backup assistant, as well as the photos i had uploaded to the verizon media thing, and any texts and/or voicemails sent to my phone in the 10 days it wasn't working.
is there any way to merge the new account with the old account? what about the contacts i had stored in backup assistant? please help.
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    ajamba, We apologize for the hassle with getting the prepaid phone activated. Were you trying to keep your old phone number? Was the post paid account still under a contract?
sheritah_vzw
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