I got a new 21.5" (standard 500GB storage, 4 GB RAM) iMac about three weeks ago, and with the exception of the first time I shut it down, it freezes on the blue blue screen with the spinning wheel every time I attempt to shut it down. I eventually give up and manually turn it off using the power button. I quit all programs before shutdown and have checked the Activity Monitor to see if something is still running, although I have to admit I'm not quite sure what all of the information in Activity Monitor really means. I use several external hard drives and use a USB to charge my BlackBerry, but ejecting and unplugging all devices before shutdown has made no difference with the freezing up. The only additional software I've installed since purchasing the iMac is Photoshop CS5, Blackberry desktop manager and Microsoft Office. I don't believe it's the Blackberry software that's causing a problem because it began freezing on shutdown even before I downloaded that. What could be causing this problem? Many thanks in advance.
Welcome to Discussions - Whatever is causing the problem, you are still covered by Apple Care, so call them and have them deal with it. Their number is 800-275-2273 and they will take care of you. By the way, you have posted in the iMac G5 Forum, which is for PPCs, you have an intel machine.
I'm having an issue where when I plug my Apple VGA adapter to my brand new iMac, it completely freezes. As soon as I unplug the adapter, it unfreezes. Also, if I plug in the adapter without the vga adapter, it does not freeze until I plug a vga cable
My usb keyboard and wireless mouse freeze on new 27" imac randomly and unexpectedly. It began last night, and froze 3 or 4 times. Only way out is to hold the power button till it switches off. Imac is less than 3 weeks old, and I've only used it for
Hello, maybe someone know what could be with my iMac 21.5-inch: 3.06GHz Intel Core i3,(OS X 10.6.6) Everything was working fine for about a couple weeks, but now it hangs at shut down. I left for a bit thinking it would eventually shut down, but came
We have a new (intel) iMac and it is set so that the computer and hard drive do not sleep but the display sleeps. I have found repeatedly (like 6 times in the last 48 hours) that the thing freezes when you wake it up from display sleep. So I can be c
We just opened a brand new iMac 21" literally yesterday (purchased within the last three weeks). It was on for about an hour with no problems whatsoever. Then, while transferring photos to iPhoto, the system interface randomly froze. You can move the
Why does my new iMac keep freezing? This usually happens when it is not being used and is particularly frustrating when I do need to use it and ahve to switch off and then on again and wait for it to reboot. I am not computer literate so keep any ans
Well, here it goes again. The brand new iMac Intel that is freezes everytime I want to connect via external USB Modem from Apple (also brand new). I tried the fsck-fy command, the option-alt-p-r command and the shift-d command. Nothing helped. I exch
I had a Macbook pro I installed some Plugin Demos (red giant and Filmconvert) a few days later one of my projects with multiple clips and lots of files in it crashes repeatedly after about 10 minutes of editing. on my older macbook pro it would freez
I use sleep from Apple pulldown menu; after a while the computer wakes up, after a few minutes it shuts down. New iMac, 10.9. Help!The warranty entitles you to complimentary phone support for the first 90 days of ownership. If you bought the produ
Hi all, I am having trouble with my iMac freezing. It has done it three times in the last five days. Today, I had Safari and Pages open and was listening to iTunes in the background. I left the room for a couple of minutes and came back, the music
Hi - this is my first post on here - so please be gentle..! I have just received my brand new iMac G5 20" iSight and I have to say it is an amazing machine. I have, however, encountered a problem regarding the fans - one which, despite my search on t
I recently discovered a problem where my iMac will not shutdown, logoff or restart when I am logged in but will on the log in screen. I have repaired disk permissions as well as repaired the disk using disk utility but there has been no improvement.
My Imac freezes everytime I try to load an app. Rather its a webpage on safari, playing videos on sites, iTunes, photobooth etc. I can't even load the applications folder without it freezing on me. The dock & keyboard shortcuts are frozen too. The on
Hi everyone, I'm Chin. My iMac won't shutdown after I commanded it. The top bar and desktop icons were disappeared, but the Dock still show. This happened since Marverick at that time I solved problem with used shutdown shortcut to commanded it again
Gang, I've just purchased a new iMac for myslef and am gifting my "old" iMac to Niece. Original iMac has Snow Leopard upgrade (came with Leopard) as well as Word for Mac -student addition. I also have an external backup drive and use Time Mach
I keep finding evidence on Apple pages and external sites that I should have received the iLife package already installed on my new iMac - purchased in the last few days (Sep 2012). I have since upgraded to OS X Mountain Lion 10.8.2 - still nothing.
My brand new Imac (one-day old) is acting very odd as it slowly flashes a pulsating light blue screen when I try to access Apple Menu (restart/sleep/shutdown) features. No matter what I do it will not turn off. I have since had to do a hard shutdown
-------------------------------------------------------------------------------- My iMac was running Snow Leopard and Windows 7 via Boot Camp successfully with no issues until yesterday. The iMac froze in Snow Leopard and I had to manually reboot by
I didn't know where to ask this, but here seems like as good a place as any... Yesterday I received a new iMac to replace my 2011 Mac Mini. Attached to my Mini I had a Lacie Blade Runner 4TB USB drive. When I power the Mini off, the Lacie powers of