My Securtiy questions are wrong

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All of a sudden iTunes after years of use is asking my son to authenticate his device again and answer my security questions.  But it says the security answers are wrong and does not seam to allow any option to obtain the info or change the questions or even secure email them to me, it just freezes me out after a few tries.  Any clue how my son can authorize his devices?
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You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86346)