Mac 10.8.5, Acrobat 10.1.1. About every 5th time I launch Acrobat it asks for a serial number. Why, how to fix?
It was asking for a serial number after less than three months of use. It gave the option to input a new serial number or start a 30 day free trial, which was very strange to me. There were no error messages...just seemed like the original subscription expired, as if I had been using it for a whole year and needed a renewal.
At any rate, I contacted the outfit I purchased the product from online, and they issued me a new serial number that works. I guess we'll see if this happens again, but it's kind of fishy.
Hello, There is an iMAC (OSX 10.10) in my company which was purchased 2 years ago with CS6 Design Standard installed. There was no problem at all after the purchase. However recently, CS6 keep asking the user to type the serial number nearly everyday
I've downloaded my app (Audition) that my company already purchased for me. The app keeps asking for my serial number (which I don't have). When I'm logged into Creative Cloud, Audition appears in my account. What gives?Hi Ratandeep Arora I followed
I use an imac. I currently use final cut studio 3. After approx. 2 maybe 3 weeks the software will stop working. It boots up to the registration screen. I will enter my name and the orginal serial number but it tells me the serial number is not valid
I installed Photoshop CS6 x64 on a 64 bit Win 7 machine. Every time I start it, it says trial will expire in 0 days and lets me put in my license number or continue trial. I can do either and use the software. This has been occurring for multiple
I had downloaded a free trial of Photoshop, it expired, which led me to buy Creative Cloud so I could use it. Now after purchasing it, it keeps saying "trial expired" and wants a serial number, but every other app works ok without having to load
I purchased the cc photography package. I was able to download and open Photoshop but unable to open lightroom. It ask for a serial number. I tried the trouble shooting tips still having trouble.Hi Kirstygem, If the above mentioned steps have not hel
my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID. Check the Adobe ID you use
I selected "try" from the adobe CS5 page and when I am in the install window it asks for serial number. Why ??? Now there is option to "try as a trial version" however it will not allow me to progress and select this option. Very Frust
i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!Yes, I have
Downloaded trial version but install asks for serial number. How do I get around this step?The serial number is on the page that the download link was on: 1139-1001-3886-4854-1284-1828Read other 2 answers
I never received a serial number for premiere pro cc when i bought a plan. Also i though that creative cloud applications don't have serial numbers. Now i cannot even get onto the program. Photoshop CC works fine but premiere pro keeps asking for it
I am supposed to have microsoft office 10 installed on Satellie C660 but keeps asking for number which my serial number doesn't work, used 3months free trial now can't find the original software. Please help.Hey, The preinstalled Office version is ju
Aperture keeps prompting for a serial number when I open it. I saw this listed as a bug fix in software updates on the ap store, but my software is up to date. How do I even find my serial number since I downloaded it from the ap store? Also, in t
I keep getting asked for a serial number to launch premiere pro cs6 even though it is on cloud. where do I get that serial number or how do I go past this? thanks.This is a user to user forum, not Adobe support Adobe contact information - http://help
I recently used fireworks, but at startup it suddenly asked me for my serial number for CS6 master collection. upon entering the serial number it states that this is invalid! This is unacceptable. I tried reinstalling, but this does not help either.
I have a Creative Cloud membership and I have installed Photoshop and Illustrator. Illustrator works fine, but when I run Photoshop it asks me to license the software. I sign in with my Adobe ID, but then it tells me to enter a serial number. I've tr
This seems to be similar to other users' problems, but it has not been solved on our system yet: Our office has 1 seat of Creative Cloud for Teams. I successfully downloaded and installed Illustrator on my computer. Then I re-assigned our seat to ano
I've purchased month-to-month plan and now they asking me to renew my subscription, however when i tried to do so, they're asking for a serial number!Sign in, activation, or connection errors | CS5.5 and later MyleniumRead other 3 answers
We're using a dual PPC desktop Mac with FC Pro. Under OSX 10.3.9, worked fine. Installed OSX 10.5.4 and now, every time we open FCPro, it asks for a serial number as though it was just installed. How can we stop this happening? George RolandSearch is