I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

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I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.
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Did you rent the movie on your iPad?  Are you trying to watch it on your iPad?
Do you have WiFi connectivity when trying to start viewing the movie?
You should have answered "yes" to all the above.  If not, that is probably the source of your issue.

I rented a movie on my iPad that stopped downloading in the videos app and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!What is your current connection via speedtest.net Make

HT1751 Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step.when I chose the itunes library to import itunes just said that its accessing the itunes store but nothung happened. I'm working on

Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step. when I chose the itunes library to import itunes just said that its accessing the itunes store but nothing happened. Does anyone know

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?I could not find an option to "report a problem". Log in to the Sto

HT1725 My purchases are only playing halfway through the song then they jump to the next song even though the download has been completed "successfully". Does this mean an incomplete download? How do I rectify this? Please help

My purchases are only playing halfway through the songs then they jump to the next song even though the download has been completed "successfully" Does this mean I have to repurchase and download again?Delete and redownload. You do not pay for r

TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.You mi

My recent purchases show up in the iTunes store but not in my library and when I try to transfer it, it says "This Computer is already associated with an Apple ID"

I just got a new iPhone 4S to replace my old iPhone 4S. There were some songs I purchased on my iPhone that were not on my iTunes library on the Mac. Now I lost them. The thing is, if I open the iTunes store on my Mac and go to "Purchased", the

I am unable to access the iTunes Store, but all other features of iTunes are normal.

I always get a message "We could not complete your iTunes Store request.  The host is down.  There was an error in the iTunes Store. Please try again later."  I have downloaded and reinstalled the current version of iTunes (11.0.2 (26) 64 bit) w

HT204053 I'm in the Itunes store but when I try to redeem a free song, it tells me to sign in again, then a message  "review my account"

When in the ITunes Store to redeem a free song; I am prompted to sign in to redeem code. I proceed in to sign in and a reply message; my apple id has not yet been used with the ITunes store. Please review your account information, as I click to revie

Trying to update apps but keep getting message that my Apple ID can't be used to purchase from the iTunes store but it works on my iPhone & computer?

OS is 5.1.1 but it says no updates available. I've had the iPod for a few years but if I remember right it's 3rd Gen. Model #MC011C. I have no problems purchasing or updating apps on my iPhone, and I went to iTunes in my computer and purchased a song

TS3183 Why am I unable to download from the AppStore ? It connects to the iTunes store but says "your request could not be completed "

Unable to download certain apps from the AppStoreClick here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards. (98631)Read other 5 answers

Hi. I have rented and downloaded a film from the iTunes store but every time I try to play it I get the message: An unknown error occurred (-42110).  Please try again later. I've been trying for two days!

Can anybody help me with the above question? There doesn't seem to be an email address for simple queries about services that don't work!Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and

Why does the itunes store keep freezing when i try to purchase a song???

ok so just a few days ago when i tried to download a song i would press the buy button and it would turn green but thats it, it would not ask for my password like it usually does, it would just stay there. sometimes it will even freeze!! but it still

My daughters itouch is locked and the computer it was sync with has been replaced - what now?

My daughters itouch is locked - she forgot her password and the computer I used to sync has since been replaced - how do I get this thing unlocked?You may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : htt

Where is Power Search on the Itunes Store site? I can no  longer find it.

Where is Power Search on the Itunes Store site? I can no  longer find it.Sharing an app does not give a copy of the app to anybody else, you will only be sharing an image of the app. It's possible that the developers of those apps have temporarily (e

Why is my artwork only available in the iTunes store???

Greetings, I've scoured the forums looking for a solution to this problem but no luck. My podcast artwork shows up fine in the iTunes store. However, when a podcast is downloaded to a client, the artwork doesnt come along with it. Any itunes client w

I can't download a film from the itunes store.

yesterday, i buyed a film in the itunes store, but now i can't download it., yesterday, i buyed a film in the itunes store, but now i can't download it.If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings

I can't access the itunes store on both of my computers.

I cannot access the itunes store on either of my computers.  I can access my itunes music library however.  One computer uses Windows 7, the other XP. The "accessing progression bar" freezes at about 50% and I get a white screen that just says &

TS3297 I've updated my bank details on my account and now each time I try to buy something it says to verify my details. I enter these and then it says I cannot connect to the iTunes Store and to try again later. Please help!

I've tried most things that forums have suggested and none work. I've downloaded the latest software.If that's so then how are Apple expecting me to fix a payment problem if they can't tell me what the problem is :/ They are telling you what the prob

Can't purchse, preview or even see most of the items in the iTunes store.

I am able to get to the iTunes store, but once there I can only see the information on the side.  Everything else is blank.  I can't preview or purchase anything either.  Can someone help?It's probably just Apple, as there's a bunch of other posts ju