I have described for one year, but the Cloud storage still 2 Gb. Why I have not got 20 Gb?

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I have described for one year, but the Cloud storage still 2 Gb. Why I have not got 20 Gb?
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You have the Creative Cloud Photography plan Student and Teacher Edition (one-year), the storage space is 2GB for this CCPP.
Are you facing any issue in installing this., please let us know.
Regards
Rajshree