Exchange not upgraded in 6 years.

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Well, I live in North Essex (you know, a major county and borders our nation's capital......My broadband speed is stuck at 5MB, and it seems BT have no intention of upgrading my exchange.
The last time any kind of change was done was in 2006 when ADSL Max was introduced, no superfast up to 24mb service, no LLU and no intention to provide a fibre service. Why is this area seen as second class and unworthy of investment? All we ask is to have access to the same services that are available 4 miles up the road, it's not even like we live in a really rural area.
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WHats your exchange name and I'll do some checking for you?