Connection Problem Update - It's getting better!
I can get to my AE through the utility if I use "Configure other. . . " However, the utility can't see the AE on its own nor can itunes see it. What does this mean? Any help is appreciated.
With everything plugged-in, using a paper-clip,
press the AE's reset button down for about 10 seconds, then release.
This may make it visible to Airport Utility and iTunes.
Tben you'll be able to configure things.
It worked for me, after doing several factory resets, with no luck.