4th generation iPod nano and iTunes

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Just received brand new iPod nano 4th generation and not only does it not work but now iTunes also will not work. I have been using Macs since the 80's and I can not believe what a piece of junk I just received. I can't synch I can even start itunes????? What is this crap?
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Can anyone help me, I would like to know if Apple plans on releasing the 4GB Ipod Nano 4th Generation, since it's already available in other markets. Will they be available in United States soon?
Check this link to read about it:
http://www.engadget.com/2008/09/17/mysterious-new-4gb-ipod-nano-4gs-begin-appear ing-on-store-shelve/